FAQ

 

How Can I Check The Status Of My Order?

Once you place your order you will receive a confirmation to your email and once the order is shipped you will receive a tracking number that you can use on our website. You can contact us directly at info@whomely.com if you need any further assistance.

How Long Does Shipping Take?

Please note that it may take up to 72 hours for your order to be processed and shipped out. Due to the global distribution of our fulfillment centers, some orders may be shipped separately and may arrive at different times. For orders within the United States, typical delivery times range from 2 to 3 weeks. International orders may take up to 4 to 5 weeks for delivery.

We maintain significantly lower prices compared to our competitors by working directly with our suppliers to ship products straight to you. While this may result in slightly longer shipping times, we are committed to expediting your order as efficiently as possible.

Do You Ship Internationally?

Yes! We ship to most major countries around the world.

How can I track my order?

After your order has been shipped out and the tracking number has been sent to your email. Simply go to our website & click the track my order page. From there you can get live updates on your order.

Can I cancel my order after I’ve already paid?

After we’ve shipped your product out you can’t cancel your order but you once you receive it you can return it for a refund. Please view our full refund policy for more details.

How can I contact you?

Send us an email at info@whomely.com and will get back to you as soon as possible! Thanks.